Business 101

Ch 1. Management Basics
	Lesson 1 – Management in Organizations: Top, Middle & Low-Level Managers	Take Quiz
	Lesson 2 – Managerial Skills: How Good Managers Promote Productivity	Take Quiz
	Lesson 3 – Henry Mintzberg’s Managerial Roles	Take Quiz
	Lesson 4 – Four Functions of Management: Planning, Organizing, Leading & Controlling	Take Quiz
	Lesson 5 – Leading as a Function of Management	Take Quiz
	Lesson 6 – Management vs. Leadership: The Difference Between a Manager & Leader	Take Quiz

Go to chapter Management BasicsPractice test: Management Basics

Ch 2. Classical School of Management
	Lesson 1 – Classical Management Theory (1900-1930): Definition	Take Quiz
	Lesson 2 – Bureaucracy: Max Weber’s Theory of Impersonal Management	Take Quiz
	Lesson 3 – Classical Scientific School of Management	Take Quiz
	Lesson 4 – Frederick Taylor & Management: Maximizing Productivity & Efficiency	Take Quiz
	Lesson 5 – Gantt Charts & Bar Graphs: Henry Gantt’s Contributions to Management	Take Quiz
	Lesson 6 – Henri Fayol’s Management Principles: Managing Departmental Task Organization	Take Quiz
	Lesson 7 – Fayol’s Theories on Staff Management and Worker Satisfaction	Take Quiz
	Lesson 8 – Frank and Lillian Gilbreth’s Motion Study	Take Quiz
	Lesson 9 – Classical Administrative School of Management: Managing the Organization	Take Quiz
	Lesson 10 – Mary Parker Follett: People-Oriented, Group-Network Management	Take Quiz
	Lesson 11 – Chester Barnard: Informal Organizations and Acceptance Theory	Take Quiz

Go to chapter Classical School of ManagementPractice test: Classical School of Management

Ch 3. Behavioral School of Management Theory
	Lesson 1 – Neoclassical Theory of Management: The Human Relations Approach	Take Quiz
	Lesson 2 – Behavioral Management Theory: Understanding Employee Behavior & Motivation	Take Quiz
	Lesson 3 – The Hawthorne Effect: The Study of Employee Productivity	Take Quiz
	Lesson 4 – The Needs Theory: Motivating Employees with Maslow’s Hierarchy of Needs	Take Quiz
	Lesson 5 – Theory X & Theory Y: Two Types of Managers	Take Quiz

Go to chapter Behavioral School of Management TheoryPractice test: Behavioral School of Management Theory

Ch 4. Contemporary and Future School of Management Theory
	Lesson 1 – Modern Theory of Management	Take Quiz
	Lesson 2 – Quantitative School of Management: Improving Managerial Decision-Making	Take Quiz
	Lesson 3 – Operations Management: Focusing on Production Efficiency & Customer Satisfaction	Take Quiz
	Lesson 4 – Systems Management Theory	Take Quiz
	Lesson 5 – Contingency School of Management	Take Quiz
	Lesson 6 – Quality School of Management: Kaizen & Reengineering Approaches	Take Quiz

Go to chapter Contemporary and Future School of Management TheoryPractice test: Contemporary and Future School of Management Theory

Ch 5. Organizational Change		Best Score
	Lesson 1 – How Internal and External Factors Drive Organizational Change	Take Quiz
	Lesson 2 – Types of Internal Organizational Change: Structural, Strategic, People, and Process	Take Quiz
	Lesson 3 – Managerial Challenges Caused by Organizational Change	Take Quiz
	Lesson 4 – The Planned Change Process	Take Quiz
	Lesson 5 – Lewin’s 3-Stage Model of Change: Unfreezing, Changing & Refreezing	Take Quiz
	Lesson 6 – Kurt Lewin’s Force-Field Analysis Change Model	Take Quiz
	Lesson 7 – Kotter’s 8-Step Change Model of Management	Take Quiz
	Lesson 8 – Applying Kotter’s 8-Step Change Model	Take Quiz
	Lesson 9 – How Companies Become Learning Organizations	Take Quiz
	Lesson 10 – Organizational Culture and Change	Take Quiz

Go to chapter Organizational ChangePractice test: Organizational Change

Ch 6. Organizing in Business Management
	Lesson 1 – Work Specialization in Organizations	Take Quiz
	Lesson 2 – Authority in Centralized & Decentralized Organizations	Take Quiz
	Lesson 3 – Strategy and Organizational Structure	Take Quiz
	Lesson 4 – Organizational Design and Organizational Behavior	Take Quiz
	Lesson 5 – Types of Traditional Organizational Designs: Simple, Functional & Divisional Designs	Take Quiz
	Lesson 6 – Organizational Divisional Structure: Advantages, Disadvantages & Example	Take Quiz
	Lesson 7 – Types of Contemporary Organizational Designs: Matrix, Team & Network Designs	Take Quiz
	Lesson 8 – Mechanistic & Organic Organizational Business Structures	Take Quiz

Go to chapter Organizing in Business ManagementPractice test: Organizing in Business Management

Ch 7. Work Teams
	Lesson 1 – Types of Work Teams: Functional, Cross-Functional & Self-Directed	Take Quiz
	Lesson 2 – Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning	Take Quiz
	Lesson 3 – Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion	Take Quiz
	Lesson 4 – Groupthink: Definition & Examples	Take Quiz
	Lesson 5 – Team Conflict and the Work Process	Take Quiz

Go to chapter Work TeamsPractice test: Work Teams

Ch 8. Leading in Organizations
	Lesson 1 – Leadership: Leaders & Their Role in Organizations	Take Quiz
	Lesson 2 – The Transformational Leader	Take Quiz
	Lesson 3 – The Transactional Leader	Take Quiz
	Lesson 4 – The Servant Leader	Take Quiz
	Lesson 5 – The Laissez-faire Leader	Take Quiz
	Lesson 6 – The Participative or Democratic Leader	Take Quiz
	Lesson 7 – The Authoritarian or Autocratic Leader	Take Quiz
	Lesson 8 – The Charismatic Leader	Take Quiz
	Lesson 9 – The Situational Leader	Take Quiz
	Lesson 10 – The Bureaucratic Leader	Take Quiz
	Lesson 11 – The Blake Mouton Managerial Grid: Five Leadership Styles	Take Quiz
	Lesson 12 – Personal Power: Referent and Expert Power	Take Quiz
	Lesson 13 – Positional Power: Legitimate, Coercive & Reward Power	Take Quiz

Go to chapter Leading in OrganizationsPractice test: Leading in Organizations

Ch 9. Leadership Theory
	Lesson 1 – Fiedler’s Contingency Theory & a Leader’s Situational Control	Take Quiz
	Lesson 2 – Hersey-Blanchard’s Model of Situational Leadership	Take Quiz
	Lesson 3 – The Path-Goal Theory and Leadership Styles	Take Quiz
	Lesson 4 – Machiavellianism in Organizations: Justifying the Means by the Ends	Take Quiz
	Lesson 5 – Leader-Member Exchange Theory and Organizational Behavior	Take Quiz
	Lesson 6 – Trait Theories vs. Behavioral Theories of Leadership	Take Quiz
	Lesson 7 – The Attribution Theory of Leadership	Take Quiz

Go to chapter Leadership TheoryPractice test: Leadership Theory

Ch 10. Motivation in the Workplace
	Lesson 1 – Motivation Theory: Needs-Based & Behavior-Based	Take Quiz
	Lesson 2 – The Pygmalion Effect: Influencing Employee Behavior	Take Quiz
	Lesson 3 – Herzberg’s Two-Factor Theory: Hygiene Factors & Motivation	Take Quiz
	Lesson 4 – Alderfer’s ERG Theory & Employee Motivation in the Workplace	Take Quiz
	Lesson 5 – Acquired Needs Theory: Need for Achievement, Power & Affiliation	Take Quiz
	Lesson 6 – Equity Theory of Motivation: Reward & Effort	Take Quiz
	Lesson 7 – Vroom’s Expectancy Theory of Employee Motivation	Take Quiz
	Lesson 8 – Thorndike’s Reinforcement Theory: Using Consequences to Motivate Employees	Take Quiz
	Lesson 9 – Locke’s Goal-Setting Theory: Using Goals to Advance Motivation	Take Quiz
	Lesson 10 – Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards	Take Quiz
	Lesson 11 – Types of Job Redesign: Job Enrichment, Enlargement & Rotation	Take Quiz
	Lesson 12 – How to Empower Employees & Improve Employee Performance	Take Quiz
	Lesson 13 – Job Flexibility in the Workplace	Take Quiz

Go to chapter Motivation in the WorkplacePractice test: Motivation in the Workplace

Ch 11. Communication in the Workplace
	Lesson 1 – Managerial Communication	Take Quiz
	Lesson 2 – The Communication Process	Take Quiz
	Lesson 3 – Types of Communication: Interpersonal, Non-Verbal, Written & Oral	Take Quiz
	Lesson 4 – Organizational Communication	Take Quiz
	Lesson 5 – Conflict Resolution: Managing Conflict in Organizations	Take Quiz
	Lesson 6 – Mediation & Arbitration: Third-Party Interventions in Organizations	Take Quiz
	Lesson 7 – Perception, Bias & Interpreting Behavior	Take Quiz

Go to chapter Communication in the WorkplacePractice test: Communication in the Workplace

Ch 12. Controlling in Organizations
	Lesson 1 – Financial Controls in Organizations	Take Quiz
	Lesson 2 – Budget Controls: Top-Down, Bottom-Up, Zero-Based & Flexible Budgeting	Take Quiz
	Lesson 3 – The Financial Planning Process	Take Quiz
	Lesson 4 – How to Prepare a Budget for a Corporation	Take Quiz

Go to chapter Controlling in OrganizationsPractice test: Controlling in Organizations

Ch 13. Human Resources
	Lesson 1 – Human Resource Management: Hiring and Staffing	Take Quiz
	Lesson 2 – The Hiring Process: How Human Resource Managers Recruit and Hire Employees	Take Quiz
	Lesson 3 – New Employee Orientation: Function & Characteristics	Take Quiz
	Lesson 4 – Assessing Training Needs of an Organization	Take Quiz
	Lesson 5 – Types of Employee Training Programs	Take Quiz
	Lesson 6 – Methods for Training Employees: Mentoring, On-The-Job & Job Rotation	Take Quiz
	Lesson 7 – What Are Employee Rights in the Workplace? – Law & Concept	Take Quiz
	Lesson 8 – Employee Rights: Privacy & Safety	Take Quiz
	Lesson 9 – Workplace Monitoring: Methods, Ethics & Laws	Take Quiz
	Lesson 10 – Human Resource Management (HRM): Laws & Regulations	Take Quiz
	Lesson 11 – What Is a Hostile Work Environment? – Definition, Laws & Examples	Take Quiz
	Lesson 12 – Terminating an Employee: Process & Best Practices	Take Quiz
	Lesson 13 – Performance Appraisal and 360 Feedback	Take Quiz
	Lesson 14 – Understanding Employee Compensation	Take Quiz
	Lesson 15 – Function of Collective Bargaining	Take Quiz

Go to chapter Human ResourcesPractice test: Human Resources

Ch 14. Strategic Management and Managerial Decision Making
	Lesson 1 – The Strategic Management Process	Take Quiz
	Lesson 2 – Strategy Formulation: Definition, Model & Process	Take Quiz
	Lesson 3 – Business Environments & the Four Functions of Management	Take Quiz
	Lesson 4 – The Decision Making Process for Organizations	Take Quiz
	Lesson 5 – Decision Making for Managers: Certainty, Risk & Uncertainty	Take Quiz
	Lesson 6 – Quantitative Decision Making Tools: Decision Trees, Payback Analysis & Simulations	Take Quiz
	Lesson 7 – PERT Analysis & Project Completion	Take Quiz
	Lesson 8 – What is Benchmarking? – Definition, Types, Process & Examples	Take Quiz

Go to chapter Strategic Management and Managerial Decision MakingPractice test: Strategic Management and Managerial Decision Making

Ch 15. Production and Quality Assurance
	Lesson 1 – Productivity, Quality, Profitability and the Role of Managers	Take Quiz
	Lesson 2 – Total Quality Management (TQM): Definition, Principles & Examples	Take Quiz
	Lesson 3 – Implementing Total Quality Management (TQM) in an Organization	Take Quiz
	Lesson 4 – Deming, Juran & Crosby: Contributors to TQM	Take Quiz
	Lesson 5 – ISO 9000 Certification	Take Quiz

Go to chapter Production and Quality AssurancePractice test: Production and Quality Assurance

Ch 16. International Management and Contemporary Issues
	Lesson 1 – Managerial Functions in the International Organization	Take Quiz
	Lesson 2 – Characteristics of the International Manager in Global Organizations	Take Quiz
	Lesson 3 – Internationalization & Globalization of Businesses	Take Quiz
	Lesson 4 – Managing in International Companies	Take Quiz
	Lesson 5 – Managing a Diverse Workforce in Contemporary Organizations	Take Quiz
	Lesson 6 – Hofstede’s Cultural Dimensions Theory	Take Quiz
	Lesson 7 – Business Ethics in Contemporary Businesses	Take Quiz
	Lesson 8 – Business Ethics & Social Responsibility: Definition & Differences	Take Quiz
	Lesson 9 – Ethical Issues in Managing Technology in Business	Take Quiz
	Lesson 10 – Managing Ethical Behavior in the Workplace	Take Quiz
	Lesson 11 – How Companies Ethically Balance Owner, Stockholder & Stakeholder Interests	Take Quiz
	Lesson 12 – Social Responsibility in Organizations	Take Quiz
	Lesson 13 – The Levels of Corporate Social Responsibility	Take Quiz
	Lesson 14 – Sustainable Development: Definition, Obstacles & Impact	Take Quiz

Go to chapter International Management and Contemporary IssuesPractice test: International Management and Contemporary Issues

Ch 17. Studying for Business 101
	Flashcards – Schools of Management Theory Flashcards
	Flashcards – Business Organization Change & Management Flashcards
	Flashcards – Work Teams Flashcards
	Flashcards – Leadership Theory & Organizational Leadership Flashcards
	Flashcards – Communication in the Workplace Flashcards
	Flashcards – Motivation in the Workplace Flashcards
	Flashcards – Financial Controls in Organizations Flashcards
	Flashcards – Human Resources Flashcards
	Flashcards – Management Strategy & Decision Making Flashcards
	Flashcards – Production & Quality Assurance Flashcards

Go to chapter Studying for Business 101