Business 305

Ch 1. Basics of Leadership Communication
	Lesson 1 – Leadership: Leaders & Their Role in Organizations	Take Quiz
	Lesson 2 – Leadership Communication: Importance & Styles	Take Quiz
	Lesson 3 – The Importance of Strong Communication Skills for Leaders	Take Quiz
	Lesson 4 – Managerial Communication	Take Quiz
	Lesson 5 – Management vs. Leadership: The Difference Between a Manager & Leader	Take Quiz
	Lesson 6 – The Importance of Followership in Organizations	Take Quiz
	Lesson 7 – Qualities of Effective Leadership	Take Quiz
	Lesson 8 – Characteristics of an Ineffective Leader	Take Quiz
	Lesson 9 – What is Leadership Ethos?	Take Quiz

Go to chapter Basics of Leadership Communication

Practice test: Basics of Leadership Communication

Ch 2. Individual Communication Types & Styles
	Lesson 1 – The Communication Process	Take Quiz
	Lesson 2 – Channel of Communication: Types & Definition	Take Quiz
	Lesson 3 – Types of Communication: Interpersonal, Non-Verbal, Written & Oral	Take Quiz
	Lesson 4 – Direct Communication: Definition & Examples	Take Quiz
	Lesson 5 – Comparing Symmetrical & Complementary Interpersonal Communication	Take Quiz
	Lesson 6 – Male and Female Communication: Styles, Patterns & Differences	Take Quiz
	Lesson 7 – Adapting Communication for Various Situations	Take Quiz
	Lesson 8 – Elements of Effective Communication in the Workplace	Take Quiz
	Lesson 9 – Understanding the Tone and Voice of Your Message	Take Quiz
	Lesson 10 – Leadership Communication Through Storytelling	Take Quiz

Go to chapter Individual Communication Types & Styles

Practice test: Individual Communication Types & Styles

Ch 3. Oral & Written Communication Skills
	Lesson 1 – Strategies for Developing Effective Presentations	Take Quiz
	Lesson 2 – Considering Pronunciation, Articulation, and Dialect in Public Speaking	Take Quiz
	Lesson 3 – Persuasive Communication: Theories, Skills & Techniques	Take Quiz
	Lesson 4 – Developing an Impromptu Persuasive Speech	Take Quiz
	Lesson 5 – Developing an Impromptu Informative Speech	Take Quiz
	Lesson 6 – Structuring Effective Business Communications Through Writing	Take Quiz
	Lesson 7 – Writing a Business Report: Structure & Examples	Take Quiz
	Lesson 8 – Effective Social Media Use for Leaders	Take Quiz

Go to chapter Oral & Written Communication Skills

Practice test: Oral & Written Communication Skills

Ch 4. Leadership Theories
	Lesson 1 – How Behavioral Theories Relate to Business Communication	Take Quiz
	Lesson 2 – Classical Leadership: Theories, Overview	Take Quiz
	Lesson 3 – What Is Situational Leadership? – Theories, Styles & Definition	Take Quiz
	Lesson 4 – Contingency Approach of Management: Definition & Example	Take Quiz
	Lesson 5 – Fiedler’s Contingency Theory & a Leader’s Situational Control	Take Quiz
	Lesson 6 – The Path-Goal Theory and Leadership Styles	Take Quiz
	Lesson 7 – The Attribution Theory of Leadership	Take Quiz
	Lesson 8 – Trait Theories vs. Behavioral Theories of Leadership	Take Quiz
	Lesson 9 – Adair’s Action-Centered Leadership Theory	Take Quiz
	Lesson 10 – Leader-Member Exchange Theory and Organizational Behavior	Take Quiz
	Lesson 11 – What is New Leadership Theory?	Take Quiz

Go to chapter Leadership Theories

Practice test: Leadership Theories

Ch 5. Leadership Types & Styles
	Lesson 1 – Leadership Philosophies: Types & Examples	Take Quiz
	Lesson 2 – Leadership Orientation: Task-Oriented & People-Oriented	Take Quiz
	Lesson 3 – The Authoritarian or Autocratic Leader	Take Quiz
	Lesson 4 – Participative Leadership Style: Definition, Theory & Examples	Take Quiz
	Lesson 5 – Directive Leadership Style: Definition & Concept	Take Quiz
	Lesson 6 – The Transformational Leader	Take Quiz
	Lesson 7 – The Charismatic Leader	Take Quiz
	Lesson 8 – The Situational Leader	Take Quiz
	Lesson 9 – The Servant Leader	Take Quiz
	Lesson 10 – The Transactional Leader	Take Quiz
	Lesson 11 – The Bureaucratic Leader	Take Quiz
	Lesson 12 – The Laissez-faire Leader	Take Quiz
	Lesson 13 – Gender and Leadership Styles: Stereotypes & Differences	Take Quiz

Go to chapter Leadership Types & Styles

Practice test: Leadership Types & Styles

Ch 6. Leadership & Power
	Lesson 1 – Differences Between Power, Leadership, Authority & Influence	Take Quiz
	Lesson 2 – Power Types in Leadership: Formal and Personal	Take Quiz
	Lesson 3 – Referent Power in Leadership: Definition & Examples	Take Quiz
	Lesson 4 – Reward Power in Leadership: Definition & Example	Take Quiz
	Lesson 5 – Expert Power in Leadership: Definition & Examples	Take Quiz
	Lesson 6 – Coercive Power in Leadership: Definition & Examples	Take Quiz
	Lesson 7 – Legitimate Power in Leadership: Definition & Example	Take Quiz
	Lesson 8 – Employee Empowerment: Definition, Advantages & Disadvantages	Take Quiz
	Lesson 9 – Empowerment in Management: Definition & Explanation	Take Quiz
	Lesson 10 – Verbal & Nonverbal Ways to Communicate Power	Take Quiz
	Lesson 11 – Legitimate and Illegitimate Political Behavior in Organizations	Take Quiz

Go to chapter Leadership & Power

Practice test: Leadership & Power

Ch 7. Team Leadership & Communication
	Lesson 1 – The Work Team in Contemporary Business: Definition & Analysis	Take Quiz
	Lesson 2 – What Is a Team Leader? – Description, Role & Responsibilities	Take Quiz
	Lesson 3 – Assessing Team Performance & Outcomes	Take Quiz
	Lesson 4 – Setting Team Goals & Objectives	Take Quiz
	Lesson 5 – Aligning Individual Strengths With Team Goals	Take Quiz
	Lesson 6 – Delegation Within Teams: Process & Advantages	Take Quiz
	Lesson 7 – Roles of Group Members: Perceptions, Expectations & Conflict	Take Quiz
	Lesson 8 – Team Conflict and the Work Process	Take Quiz
	Lesson 9 – Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion	Take Quiz
	Lesson 10 – Factors Affecting Group & Team Communication	Take Quiz
	Lesson 11 – Ineffective Group Communication in Groups	Take Quiz
	Lesson 12 – Appointed vs. Emergent Leaders	Take Quiz
	Lesson 13 – Communication Strategies for Virtual Teams	Take Quiz
	Lesson 14 – Required Assignments Reminder

Go to chapter Team Leadership & Communication

Practice test: Team Leadership & Communication

Ch 8. Communication in Organizations
	Lesson 1 – Organizational Communication	Take Quiz
	Lesson 2 – Internal Communication in an Organization: Definition, Strategies & Examples	Take Quiz
	Lesson 3 – What Is External Communication in Business? – Definition, Strategies & Examples	Take Quiz
	Lesson 4 – Horizontal Communication: Definition, Advantages, Disadvantages & Examples	Take Quiz
	Lesson 5 – Downward Communication: Definition, Advantages & Disadvantages	Take Quiz
	Lesson 6 – Upward Communication: Definition, Advantages, Disadvantages & Examples	Take Quiz
	Lesson 7 – Formal Communication Networks vs. the Grapevine: Definition & Contrast	Take Quiz

Go to chapter Communication in Organizations

Practice test: Communication in Organizations

Ch 9. The Significance of Organizational Culture
	Lesson 1 – What is Organizational Culture? – Definition & Characteristics	Take Quiz
	Lesson 2 – Functions of Organizational Culture	Take Quiz
	Lesson 3 – How Leadership Impacts Culture Creation	Take Quiz
	Lesson 4 – Pygmalion Effect: Definition & Examples	Take Quiz
	Lesson 5 – What is the Galatea Effect?	Take Quiz
	Lesson 6 – Communicating Employee Expectations	Take Quiz
	Lesson 7 – Globalization and Organizational Culture	Take Quiz

Go to chapter The Significance of Organizational Culture

Practice test: The Significance of Organizational Culture

Ch 10. Ethics in Leadership
	Lesson 1 – What is Stakeholder Theory? – Definition & Ethics	Take Quiz
	Lesson 2 – Business Ethics: The Six Pillars of Character	Take Quiz
	Lesson 3 – Factors that Affect Ethical Behavior in the Workplace	Take Quiz
	Lesson 4 – Why Ethical Problems Occur in Business	Take Quiz
	Lesson 5 – The Importance of Ethics Policies, Training & Reporting Programs in the Workplace	Take Quiz
	Lesson 6 – Ethics in Interpersonal Communication	Take Quiz
	Lesson 7 – Ethical Decision Making	Take Quiz
	Lesson 8 – Organizational Ethical Climate: Definition, Issues & Improvement	Take Quiz
	Lesson 9 – Managing Ethical Behavior in the Workplace	Take Quiz

Go to chapter Ethics in Leadership

Practice test: Ethics in Leadership

Ch 11. Leadership & Diversity
	Lesson 1 – What is Workforce Diversity? – Definition & Issues	Take Quiz
	Lesson 2 – Cultural Diversity in the Workplace: Definition, Trends & Examples	Take Quiz
	Lesson 3 – What is Global Leadership? – Definition & Overview	Take Quiz
	Lesson 4 – Gender Diversity in the Workplace: Definition, Trends & Examples	Take Quiz
	Lesson 5 – Benefits of Diversity Training in Globalized Business	Take Quiz
	Lesson 6 – Communicating in a Diverse Work Environment: Opportunities & Challenges	Take Quiz
	Lesson 7 – Cross-Cultural Communication: Definition, Strategies & Examples	Take Quiz
	Lesson 8 – The Role of Culture & Gender in Listening	Take Quiz
	Lesson 9 – Leadership’s Role in Managing a Diverse Workforce	Take Quiz
	Lesson 10 – Developing a Diversity Training Program in the Organization	Take Quiz

Go to chapter Leadership & Diversity

Practice test: Leadership & Diversity

Ch 12. Interpersonal Skills & Emotional Intelligence
	Lesson 1 – Interpersonal Skills in the Workplace: Examples and Importance	Take Quiz
	Lesson 2 – How to Improve Interpersonal Skills	Take Quiz
	Lesson 3 – What Is Effective Listening in the Workplace? – Definition, Techniques & Barriers	Take Quiz
	Lesson 4 – Intro to Personality	Take Quiz
	Lesson 5 – The Big Five Personality Traits & Workplace Behavior	Take Quiz
	Lesson 6 – Emotions in the Workplace: Purpose & Functions	Take Quiz
	Lesson 7 – What Is Emotional Intelligence? – Definition & Explanation	Take Quiz
	Lesson 8 – Using Emotional Intelligence in Leadership	Take Quiz

Go to chapter Interpersonal Skills & Emotional Intelligence

Practice test: Interpersonal Skills & Emotional Intelligence

Ch 13. Required Assignments for Business 305
	Lesson 1 – Assignment 1 for Business 305: Leader Analysis
	Lesson 2 – Assignment 2 for Business 305: Diversity Training Presentation

Go to chapter Required Assignments for Business 305

Ch 14. Studying for Business 305
	Flashcards – Basics of Leadership Communication Flashcards
	Flashcards – Communication in Organizations Flashcards
	Flashcards – Diversity, Interpersonal Skills & Emotional Intelligence Flashcards
	Flashcards – Individual Communication Types & Styles Flashcards
	Flashcards – Leadership & Power Flashcards
	Flashcards – Leadership Theories Flashcards
	Flashcards – Leadership Types & Styles Flashcards
	Flashcards – Oral & Written Communication Skills Flashcards
	Flashcards – Organizational Culture & Ethics Flashcards
	Flashcards – Team Leadership & Communication Flashcards

Go to chapter Studying for Business 305