Business 111

Ch 1. Roles and Responsibilities of the Supervisor
	Lesson 1 – Management Roles and Principles	Take Quiz
	Lesson 2 – Supervisory Skills: Types and Importance	Take Quiz
	Lesson 3 – Managerial Skills: How Good Managers Promote Productivity	Take Quiz
	Lesson 4 – Management in Organizations: Top, Middle & Low-Level Managers	Take Quiz
	Lesson 5 – Theory X & Theory Y: Two Types of Managers	Take Quiz
	Lesson 6 – Business Ethics in Contemporary Businesses	Take Quiz
	Lesson 7 – Code of Ethics: Compliance-based and Integrity-based	Take Quiz
	Lesson 8 – Ethical Decision Making	Take Quiz
	Lesson 9 – Social Responsibility in Organizations	Take Quiz
	Lesson 10 – The Sarbanes Oxley Act	Take Quiz
	Lesson 11 – Power Types in Leadership: Formal and Personal	Take Quiz

Go to chapter Roles and Responsibilities of the Supervisor

Practice test: Roles and Responsibilities of the Supervisor

Ch 2. Function of Management
	Lesson 1 – Four Functions of Management: Planning, Organizing, Leading & Controlling	Take Quiz
	Lesson 2 – The Seven Steps of Decision Making	Take Quiz
	Lesson 3 – Types of Problem Solving Methods in Management and Supervision	Take Quiz

Go to chapter Function of Management

Practice test: Function of Management

Ch 3. Planning and Controls as Management Functions
	Lesson 1 – Planning as a Function of Management	Take Quiz
	Lesson 2 – Types of Planning: Strategic, Tactical, Operational & Contingency Planning	Take Quiz
	Lesson 3 – What is a SWOT Analysis?	Take Quiz
	Lesson 4 – Company Mission Statements: Definition & Examples	Take Quiz
	Lesson 5 – The Strategic Management Process	Take Quiz
	Lesson 6 – Different Types of Business Strategies	Take Quiz
	Lesson 7 – Macroeconomic Issues in Business	Take Quiz
	Lesson 8 – International Business Expansion Methods	Take Quiz
	Lesson 9 – Breaking Into Foreign Markets: International Marketing Strategies	Take Quiz
	Lesson 10 – Total Quality Management (TQM): Definition, Principles & Examples	Take Quiz
	Lesson 11 – Setting Business Department Goals	Take Quiz
	Lesson 12 – Controlling as a Function of Management	Take Quiz
	Lesson 13 – Management By Exception: Definition and Limitations	Take Quiz
	Lesson 14 – Reviewing Goal Achievement: Comparing Results to Set Goals	Take Quiz

Go to chapter Planning and Controls as Management Functions

Practice test: Planning and Controls as Management Functions

Ch 4. Organizing as a Management Function
	Lesson 1 – Organizing as a Function of Management	Take Quiz
	Lesson 2 – Organizational Design and Structure	Take Quiz
	Lesson 3 – Organizational Chart and Hierarchy: Definition & Examples	Take Quiz
	Lesson 4 – Authority in Centralized & Decentralized Organizations	Take Quiz
	Lesson 5 – Types of Traditional Organizational Designs: Simple, Functional & Divisional Designs	Take Quiz
	Lesson 6 – Types of Contemporary Organizational Designs: Matrix, Team & Network Designs	Take Quiz

Go to chapter Organizing as a Management Function

Practice test: Organizing as a Management Function

Ch 5. Leadership in Management
	Lesson 1 – Leadership: Leaders & Their Role in Organizations	Take Quiz
	Lesson 2 – Leading as a Function of Management	Take Quiz
	Lesson 3 – Management vs. Leadership: The Difference Between a Manager & Leader	Take Quiz
	Lesson 4 – Herzberg’s Two-Factor Theory: Hygiene Factors & Motivation	Take Quiz
	Lesson 5 – The Needs Theory: Motivating Employees with Maslow’s Hierarchy of Needs	Take Quiz
	Lesson 6 – Vroom’s Expectancy Theory of Employee Motivation	Take Quiz
	Lesson 7 – Equity Theory of Motivation: Reward & Effort	Take Quiz
	Lesson 8 – Span of Control and Unity of Command: Definition & Examples	Take Quiz

Go to chapter Leadership in Management

Practice test: Leadership in Management

Ch 6. Staffing and Labor Management in Organizations
	Lesson 1 – Governmental Regulation and Management	Take Quiz
	Lesson 2 – Affirmative Action and EEOC	Take Quiz
	Lesson 3 – Human Resource Management: Hiring and Staffing	Take Quiz
	Lesson 4 – The Hiring Process: How Human Resource Managers Recruit and Hire Employees	Take Quiz
	Lesson 5 – New Employee Orientation: Function & Characteristics	Take Quiz
	Lesson 6 – Assessing Training Needs of an Organization	Take Quiz
	Lesson 7 – Types of Employee Training Programs	Take Quiz
	Lesson 8 – Methods for Training Employees: Mentoring, On-The-Job & Job Rotation	Take Quiz
	Lesson 9 – Employee Intervention: Methods and Application	Take Quiz
	Lesson 10 – Terminating an Employee: Process & Best Practices	Take Quiz
	Lesson 11 – Performance Appraisal and 360 Feedback	Take Quiz
	Lesson 12 – Understanding Employee Compensation	Take Quiz
	Lesson 13 – Forms of Union Agreements	Take Quiz
	Lesson 14 – Function of Collective Bargaining	Take Quiz
	Lesson 15 – Mediation & Arbitration: Third-Party Interventions in Organizations	Take Quiz
	Lesson 16 – Employee Motivation Programs: Incentives and Reward Systems	Take Quiz
	Lesson 17 – Conflict Resolution: Managing Conflict in Organizations	Take Quiz
	Lesson 18 – Time Management & Job Stress	Take Quiz

Go to chapter Staffing and Labor Management in Organizations

Practice test: Staffing and Labor Management in Organizations

Ch 7. Managing Diversity and Global Organizations
	Lesson 1 – Managing a Diverse Workforce in Contemporary Organizations	Take Quiz
	Lesson 2 – Affirmative Action: Definition and Effects on Diversity in the Workplace	Take Quiz
	Lesson 3 – What is Discrimination at the Workplace? – Forms, Policies & Practices	Take Quiz
	Lesson 4 – Functions of Organizational Culture	Take Quiz
	Lesson 5 – Managerial Functions in the International Organization	Take Quiz
	Lesson 6 – Characteristics of the International Manager in Global Organizations	Take Quiz
	Lesson 7 – Sexual Harassment and the Hostile Work Environment	Take Quiz
	Lesson 8 – Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More	Take Quiz
	Lesson 9 – Benefits of Diversity Training in Globalized Business	Take Quiz
	Lesson 10 – Managing in International Companies	Take Quiz

Go to chapter Managing Diversity and Global Organizations

Practice test: Managing Diversity and Global Organizations

Ch 8. Communication as a Supervisor
	Lesson 1 – What is Communication? – Definition & Importance	Take Quiz
	Lesson 2 – What is the Communication Process? – Definition & Steps	Take Quiz
	Lesson 3 – Types of Communication: Formal, Informal, Grapevine, Verbal & Non-Verbal	Take Quiz

Go to chapter Communication as a Supervisor

Practice test: Communication as a Supervisor

Ch 9. Studying for Business 111
	Flashcards – Supervisor Responsibilities Flashcards
	Flashcards – Functions of Management Flashcards
	Flashcards – Planning as a Manager Flashcards
	Flashcards – Leadership in Management Flashcards
	Flashcards – Staffing & Labor Management Flashcards
	Flashcards – Employee Intervention & Motivation Flashcards
	Flashcards – Diversity in Organizations Flashcards
	Flashcards – Communication as a Supervisor Flashcards

Go to chapter Studying for Business 111