Business 202

Ch 1. Origins of E-Commerce
	Lesson 1 – What is Electronic Commerce? – Definition, Types, Advantages & Disadvantages	Take Quiz
	Lesson 2 – The Three Waves of Electronic Commerce	Take Quiz
	Lesson 3 – The Internet’s Impact on Business Operations & Interactions	Take Quiz
	Lesson 4 – e-commerce & m-commerce: Buying & Selling on the Web & Mobile Devices	Take Quiz
	Lesson 5 – E-Business Enhanced and E-Business Enabled Organizations	Take Quiz

Go to chapter Origins of E-Commerce

Practice test: Origins of E-Commerce

Ch 2. Technological Foundations of E-Commerce
	Lesson 1 – What is the History of the Internet? – Origins & Timeline	Take Quiz
	Lesson 2 – World Wide Web: How the Web Works	Take Quiz
	Lesson 3 – What is a Computer Network? – Types & Definition	Take Quiz
	Lesson 4 – Internet Connectivity and Communication Standards	Take Quiz
	Lesson 5 – What is an Internet Service Provider (ISP)? – Definition & Examples	Take Quiz
	Lesson 6 – What is a Web Domain? – Definition & Explanation	Take Quiz
	Lesson 7 – What is a Host Name? – Definition & Examples	Take Quiz
	Lesson 8 – What is a Server? – Definition & Explanation	Take Quiz
	Lesson 9 – Intranet and Extranet: Comparing Information and Data Dissemination	Take Quiz
	Lesson 10 – Markup Language: Definition & Examples	Take Quiz
	Lesson 11 – Web Page Design and Programming Languages: HTML, XHTML, XML, CSS & JavaScript	Take Quiz
	Lesson 12 – What is Cloud Computing? – Definition, Advantages & Disadvantages	Take Quiz
	Lesson 13 – E-Commerce Infrastructure: Planning & Management	Take Quiz

Go to chapter Technological Foundations of E-Commerce

Practice test: Technological Foundations of E-Commerce

Ch 3. E-Commerce Software & Applications
	Lesson 1 – Online Retailing Software & Applications	Take Quiz
	Lesson 2 – Middleware: Definition, Uses & Example	Take Quiz
	Lesson 3 – Enterprise Software for Business Applications	Take Quiz
	Lesson 4 – Enterprise Resource Planning: Using ERP to Integrate Business Processes	Take Quiz
	Lesson 5 – Knowledge Management: Capture, Store & Share Information with KM	Take Quiz
	Lesson 6 – Customer Relationship Management: Using CRM to Focus on Customers	Take Quiz
	Lesson 7 – Web Usability Testing: Standards, Definition, & Tools	Take Quiz
	Lesson 8 – Best Practices for Website Navigation Design	Take Quiz
	Lesson 9 – What is a Customer Database? – Definition & Benefits	Take Quiz
	Lesson 10 – What is Database Management? – How Databases Help Organizations	Take Quiz

Go to chapter E-Commerce Software & Applications

Practice test: E-Commerce Software & Applications

Ch 4. Online Retailing
	Lesson 1 – What Is the Strategic Planning Process? – Model, Steps & Examples	Take Quiz
	Lesson 2 – What is a SWOT Analysis?	Take Quiz
	Lesson 3 – Channel Members in Marketing: Definition & Overview	Take Quiz
	Lesson 4 – Channel Conflict: E-Commerce vs. Traditional Retail	Take Quiz
	Lesson 5 – Strategic Alliance in Business: Definition, Advantages & Disadvantages	Take Quiz
	Lesson 6 – What Is a Value Chain? – Definition, Analysis & Example	Take Quiz
	Lesson 7 – Understanding Conversion Funnels in Marketing	Take Quiz

Go to chapter Online Retailing

Practice test: Online Retailing

Ch 5. Selling to Consumers Online
	Lesson 1 – Consumer-to-Consumer (C2C) e-Commerce: Definition, Business Model & Examples	Take Quiz
	Lesson 2 – What is Business-to-Consumer E-Commerce? – Definition & Examples	Take Quiz
	Lesson 3 – Customer-Centric Sales: Definition & Strategy	Take Quiz
	Lesson 4 – Understanding the Consumer Decision-Making Process: A Marketing Must	Take Quiz
	Lesson 5 – Online Auctions: Definition & Types	Take Quiz
	Lesson 6 – Online Marketplaces: Definition & Examples	Take Quiz
	Lesson 7 – Potential Issues in Customer Relationship Management	Take Quiz
	Lesson 8 – Social Media in Customer Relationship Management	Take Quiz

Go to chapter Selling to Consumers Online

Practice test: Selling to Consumers Online

Ch 6. Selling to Businesses Online
	Lesson 1 – What is Business-to-Business E-Commerce? – Definition & Examples	Take Quiz
	Lesson 2 – What is E-Government Commerce? – Definition & Examples	Take Quiz
	Lesson 3 – E-Government Commerce Strategies & Impacts	Take Quiz
	Lesson 4 – What is Strategic Sourcing? – Definition & Process	Take Quiz
	Lesson 5 – What is Outsourcing? – Definition & Benefits	Take Quiz
	Lesson 6 – Supply Chain Management: Process & Examples	Take Quiz
	Lesson 7 – Supply Chain Management in the Business, Supplier & Customer Network	Take Quiz
	Lesson 8 – Information Technology Used for Supply Chain Management	Take Quiz
	Lesson 9 – Logistics of Goods and Services	Take Quiz
	Lesson 10 – E-Commerce Purchasing Activities	Take Quiz
	Lesson 11 – Electronic Data Interchange and the Transfer of Transactional Information	Take Quiz

Go to chapter Selling to Businesses Online

Practice test: Selling to Businesses Online

Ch 7. Revenue in E-Commerce
	Lesson 1 – E-commerce Pricing: Definition & Strategy	Take Quiz
	Lesson 2 – Marginal Revenue: Definition & Equation	Take Quiz
	Lesson 3 – E-Commerce Revenue Models	Take Quiz
	Lesson 4 – Revenue Sharing & Affiliate Marketing	Take Quiz
	Lesson 5 – Using CRM to Increase Revenue & Competitive Advantage	Take Quiz

Go to chapter Revenue in E-Commerce

Practice test: Revenue in E-Commerce

Ch 8. Digital Marketing & E-Commerce
	Lesson 1 – Marketing Research: Definition, Purpose and Role in Marketing Strategy	Take Quiz
	Lesson 2 – Market Segmentation: Why Market Segments Are Important to Marketers	Take Quiz
	Lesson 3 – Brand Awareness: Definition, Strategy, Metrics & Measurement	Take Quiz
	Lesson 4 – Web Presence: Definition & Importance	Take Quiz
	Lesson 5 – Digital Marketing: Definition, Strategies & Example	Take Quiz
	Lesson 6 – What is Content Marketing? – Definition & Purpose	Take Quiz
	Lesson 7 – What is SEO? – Definition & Examples	Take Quiz
	Lesson 8 – Ad Campaign: Strategy & Examples	Take Quiz
	Lesson 9 – Using Collaborative Filtering in E-Commerce	Take Quiz
	Lesson 10 – Social Media Marketing Channels: Facebook, Twitter, and Pinterest	Take Quiz
	Lesson 11 – How to Incorporate Social Media Into a Marketing Campaign	Take Quiz
	Lesson 12 – Marketing Research Case Study: Amazon.com	Take Quiz

Go to chapter Digital Marketing & E-Commerce

Practice test: Digital Marketing & E-Commerce

Ch 9. Payment Systems for E-Commerce
	Lesson 1 – Online Banking Services: Definition & Types	Take Quiz
	Lesson 2 – How Technology Makes Banking More Efficient	Take Quiz
	Lesson 3 – What is an Electronic Funds Transfer? – Definition, Process & Benefits	Take Quiz
	Lesson 4 – Personal Payment: Methods & Types	Take Quiz
	Lesson 5 – Consumer Credit: Types & Differences	Take Quiz
	Lesson 6 – Check Clearing: Definition, Process & Rules	Take Quiz
	Lesson 7 – Online Payments: Methods & Service Providers	Take Quiz
	Lesson 8 – Digital & Virtual Currencies: Definition, Types & Forms	Take Quiz

Go to chapter Payment Systems for E-Commerce

Practice test: Payment Systems for E-Commerce

Ch 10. Internet & Information Security
	Lesson 1 – Information Technology: Impact on the Economy	Take Quiz
	Lesson 2 – What is Internet Security? – Privacy, Protection & Essentials	Take Quiz
	Lesson 3 – Types of Internet Security Threats	Take Quiz
	Lesson 4 – What Is Cyber Crime? – Definition, Types & Examples	Take Quiz
	Lesson 5 – What is Information Security? – Definition & Best Practices	Take Quiz
	Lesson 6 – Importance of Information Security	Take Quiz
	Lesson 7 – Information Security Policy: Framework & Best Practices	Take Quiz
	Lesson 8 – HTTPS Encryption	Take Quiz

Go to chapter Internet & Information Security

Practice test: Internet & Information Security

Ch 11. Legal Issues in E-Commerce
	Lesson 1 – Federal Trade Commission: Powers, Principles & Provisions	Take Quiz
	Lesson 2 – Product Restrictions on Online Sales	Take Quiz
	Lesson 3 – Children’s Online Privacy Protection Act (COPPA): Definition & Compliance	Take Quiz
	Lesson 4 – Globalization & E-Commerce: Issues & Challenges	Take Quiz
	Lesson 5 – Electronic Signatures & E-Commerce: Pros & Cons	Take Quiz
	Lesson 6 – Sales Tax: Definition, Types, Purpose & Examples	Take Quiz
	Lesson 7 – What is Intellectual Property? – Definition & Laws	Take Quiz
	Lesson 8 – What are Copyright Laws? – Definition & Overview	Take Quiz
	Lesson 9 – Legal Guidelines for Email Marketing	Take Quiz
	Lesson 10 – Opt-Out Procedures for Email Marketing	Take Quiz

Go to chapter Legal Issues in E-Commerce

Practice test: Legal Issues in E-Commerce

Ch 12. Ethical Issues in E-Commerce
	Lesson 1 – Five Major Consumer Rights	Take Quiz
	Lesson 2 – Ethical Issues in Electronic Commerce	Take Quiz
	Lesson 3 – Ethical Issues in Managing Technology in Business	Take Quiz
	Lesson 4 – Impact of e-Commerce and m-Commerce on Consumer Privacy and Fraud	Take Quiz
	Lesson 5 – Ethical Issues in Internet & Social Media Marketing	Take Quiz
	Lesson 6 – Protecting Consumer Privacy Online	Take Quiz
	Lesson 7 – What Is Product Liability? – Definition & Laws	Take Quiz
	Lesson 8 – Harm to Reputation or Economic Interests: Defamation, Libel, & Slander	Take Quiz
	Lesson 9 – Unfair Competition: Methods, Elements & Laws	Take Quiz
	Lesson 10 – Code of Business Conduct: Ethics, Standards & Examples	Take Quiz

Go to chapter Ethical Issues in E-Commerce

Practice test: Ethical Issues in E-Commerce