Business 209

Ch 1. Introduction to Mentoring
	Lesson 1 – History of Mentoring	Take Quiz
	Lesson 2 – What Is a Mentor in Business? – Definition & Concept	Take Quiz
	Lesson 3 – What Is a Mentee? – Responsibilities & Benefits	Take Quiz
	Lesson 4 – Difference Between Mentoring & Coaching	Take Quiz
	Lesson 5 – Formal & Informal Mentoring: Definition & Differences	Take Quiz
	Lesson 6 – Mentoring Styles: Types & Appropriate Use	Take Quiz
	Lesson 7 – Benefits of Mentorship for Young People	Take Quiz
	Lesson 8 – Mentoring in the Workplace: Types & Skills	Take Quiz
	Lesson 9 – The Advantages of Mentoring in the Workplace	Take Quiz

Go to chapter Introduction to Mentoring

Practice test: Introduction to Mentoring

Ch 2. Mentor & Mentee Roles & Duties
	Lesson 1 – Roles & Responsibilities of Mentors & Mentees	Take Quiz
	Lesson 2 – Mentor Roles: Counselor, Coach & Advisor	Take Quiz
	Lesson 3 – Professional Responsibilities of Mentors	Take Quiz
	Lesson 4 – Successful Mentors: Personal Characteristics & Traits	Take Quiz
	Lesson 5 – Mentee Responsibilities in Mentoring Relationships	Take Quiz
	Lesson 6 – How to Build Confidence as a Mentor	Take Quiz
	Lesson 7 – Importance of Mentor Attunement	Take Quiz
	Lesson 8 – Decision Making & Planning for Mentors & Mentees	Take Quiz

Go to chapter Mentor & Mentee Roles & Duties

Practice test: Mentor & Mentee Roles & Duties

Ch 3. Mentoring for Various Career Levels
	Lesson 1 – Early Career Mentorship: Characteristics & Examples	Take Quiz
	Lesson 2 – Mid-Career Mentorship: Characteristics & Examples	Take Quiz
	Lesson 3 – Mentoring People in Senior Positions: Characteristics & Examples	Take Quiz
	Lesson 4 – Mentoring Executive Level Professionals	Take Quiz
	Lesson 5 – Mentoring People in Retirement: Characteristics & Examples	Take Quiz

Go to chapter Mentoring for Various Career Levels

Practice test: Mentoring for Various Career Levels

Ch 4. Designing & Planning Mentorship Programs
	Lesson 1 – Business Mentoring Models	Take Quiz
	Lesson 2 – How to Design a Successful Mentoring Program	Take Quiz
	Lesson 3 – Mentor Program Planning	Take Quiz
	Lesson 4 – Characteristics of Mentoring Program Recruiting	Take Quiz
	Lesson 5 – Approaches to Matching Mentors & Mentees	Take Quiz
	Lesson 6 – Mentoring: Ethical Considerations	Take Quiz
	Lesson 7 – Methods to Prevent the Failure of a Mentoring Program	Take Quiz
	Lesson 8 – Mentoring Programs: Monitoring & Program Evaluation	Take Quiz

Go to chapter Designing & Planning Mentorship Programs

Practice test: Designing & Planning Mentorship Programs

Ch 5. Stages in the Mentoring Relationship
	Lesson 1 – Reasons to Become a Mentor	Take Quiz
	Lesson 2 – Mentoring Stages: Initiation & First Meeting	Take Quiz
	Lesson 3 – Mentoring Stages: Cultivation	Take Quiz
	Lesson 4 – Mentoring Stages: Dissolution	Take Quiz
	Lesson 5 – Mentoring Stages: Redefinition	Take Quiz

Go to chapter Stages in the Mentoring Relationship

Practice test: Stages in the Mentoring Relationship

Ch 6. Diversity in Mentoring
	Lesson 1 – The Role of Diversity & the Impact of Stereotypes in Mentoring	Take Quiz
	Lesson 2 – Impact of Stereotyping on Mentoring Relationships	Take Quiz
	Lesson 3 – Cross-Cultural Communication: Definition, Strategies & Examples	Take Quiz
	Lesson 4 – Communicating in a Diverse Work Environment: Opportunities & Challenges	Take Quiz
	Lesson 5 – Occupational Experiences & Work Development of Women	Take Quiz
	Lesson 6 – Occupational Experiences & Development of Minority Workers	Take Quiz

Go to chapter Diversity in Mentoring

Practice test: Diversity in Mentoring

Ch 7. The Mentor-Mentee Relationship
	Lesson 1 – How to Find and Relate to a Career Mentor	Take Quiz
	Lesson 2 – Defining Expectations in Mentoring Relationships	Take Quiz
	Lesson 3 – The Importance of Creating Boundaries in the Workplace	Take Quiz
	Lesson 4 – Confidentiality in Mentoring	Take Quiz
	Lesson 5 – The Elements of Trust & Their Significance to Relationships	Take Quiz
	Lesson 6 – Managing an Effective Mentoring Relationship	Take Quiz
	Lesson 7 – Activities for Mentors & Mentees: Types & Benefits	Take Quiz
	Lesson 8 – Repairing Damaged Mentoring Relationships	Take Quiz

Go to chapter The Mentor-Mentee Relationship

Practice test: The Mentor-Mentee Relationship

Ch 8. Obstacles in Mentoring
	Lesson 1 – Common Challenges in Mentoring Relationships	Take Quiz
	Lesson 2 – Common Barriers to Critical Thinking	Take Quiz
	Lesson 3 – Barriers to Networking	Take Quiz
	Lesson 4 – Barriers to Effective Communication: Definition & Examples	Take Quiz

Go to chapter Obstacles in Mentoring

Practice test: Obstacles in Mentoring

Ch 9. Communication Skills for Mentors & Mentees
	Lesson 1 – Upward Communication: Definition, Advantages, Disadvantages & Examples	Take Quiz
	Lesson 2 – Downward Communication: Definition, Advantages & Disadvantages	Take Quiz
	Lesson 3 – Horizontal Communication: Definition, Advantages, Disadvantages & Examples	Take Quiz
	Lesson 4 – Mentoring & Networking Relationships & Interpersonal Communication in the Workplace	Take Quiz
	Lesson 5 – Communication in Mentoring Relationships	Take Quiz
	Lesson 6 – Being a Self-Aware and Adaptive Communicator	Take Quiz
	Lesson 7 – Being an Empathetic Communicator	Take Quiz
	Lesson 8 – Improving Communication Skills: Self-Disclosure, Listening & Non-Verbal Communication	Take Quiz
	Lesson 9 – Strategies for Avoiding Issues in Verbal Messages	Take Quiz
	Lesson 10 – Understanding Conversational Problems	Take Quiz
	Lesson 11 – Positive Feedback: Definition & Examples	Take Quiz
	Lesson 12 – Giving and Responding to Constructive Feedback	Take Quiz
	Lesson 13 – Inquiry & Communication as the Foundation of Learning	Take Quiz

Go to chapter Communication Skills for Mentors & Mentees

Practice test: Communication Skills for Mentors & Mentees

Ch 10. Virtual Mentoring Relationships
	Lesson 1 – Online Mentoring: Definition & Characteristics	Take Quiz
	Lesson 2 – Online Mentoring: Synchronous vs. Asynchronous	Take Quiz
	Lesson 3 – Internet Communication: Social Media, Email, Blog, & Chat	Take Quiz
	Lesson 4 – Internet Collaboration: Second Life, VOIP, Video Conferencing, Virtual Reality & Telepresence	Take Quiz
	Lesson 5 – Networking with Social Media Applications	Take Quiz

Go to chapter Virtual Mentoring Relationships

Practice test: Virtual Mentoring Relationships

Ch 11. Leadership & Mentoring Skills
	Lesson 1 – What Is Servant Leadership? – Definition, Characteristics & Examples	Take Quiz
	Lesson 2 – What is New Leadership Theory?	Take Quiz
	Lesson 3 – The Importance of Strong Communication Skills for Leaders	Take Quiz
	Lesson 4 – Using Emotional Intelligence in Leadership	Take Quiz
	Lesson 5 – Types of Problem Solving Methods in Management and Supervision	Take Quiz
	Lesson 6 – Motivating Employees in the Workplace: Methods & Importance	Take Quiz
	Lesson 7 – Cooperative Learning Activities for Adults

Go to chapter Leadership & Mentoring Skills

Practice test: Leadership & Mentoring Skills

Ch 12. Setting & Achieving Career Goals		Best Score
	Lesson 1 – Setting Team Goals & Objectives	Take Quiz
	Lesson 2 – Writing SMART Goals as an Independent Learner	Take Quiz
	Lesson 3 – How to Advance in Your Career: Process & Expectations	Take Quiz
	Lesson 4 – Reviewing Goal Achievement: Comparing Results to Set Goals	Take Quiz

Go to chapter Setting & Achieving Career Goals

Practice test: Setting & Achieving Career Goals

Ch 13. Career Satisfaction & Growth
	Lesson 1 – What is Job Satisfaction: Definition, Causes and Factors	Take Quiz
	Lesson 2 – Job Dissatisfaction: Causes, Reasons and Employee Responses	Take Quiz
	Lesson 3 – Workplace Satisfaction Issues: Problems & Solutions	Take Quiz
	Lesson 4 – Types of Opportunities to Grow in Your Career	Take Quiz
	Lesson 5 – Career Stages: Establishment, Advancement, Maintenance & Withdrawal	Take Quiz
	Lesson 6 – Super’s Stages of Occupational Development: Definition & Examples	Take Quiz
	Lesson 7 – Changing Occupations: Causes & Worker Retraining	Take Quiz

Go to chapter Career Satisfaction & Growth

Practice test: Career Satisfaction & Growth

Ch 14. Business & Communication Soft Skills
	Lesson 1 – How to Build Self-Confidence	Take Quiz
	Lesson 2 – Self-Management Skills for the Workplace	Take Quiz
	Lesson 3 – Stress Management: Individual and Organizational Techniques & Methods	Take Quiz
	Lesson 4 – What is Time Management? – Definition, Examples & Studies	Take Quiz
	Lesson 5 – Adaptability in the Workplace: Strategies & Importance	Take Quiz
	Lesson 6 – What Is Collaboration in the Workplace? – Definition, Benefits & Examples	Take Quiz
	Lesson 7 – Teamwork Skills in the Workplace: Definition & Examples	Take Quiz
	Lesson 8 – What Is Conflict Resolution in the Workplace? – Skills, Techniques & Methods	Take Quiz
	Lesson 9 – Navigating Office Politics: Strategies & Explanation	Take Quiz
	Lesson 10 – Goals & Strategies for Business Networking	Take Quiz
	Lesson 11 – Networking for Career Success: How to Make Professional Contacts	Take Quiz

Go to chapter Business & Communication Soft Skills

Practice test: Business & Communication Soft Skills

Ch 15. Studying for Business 209
	Flashcards – Basics of Mentoring Flashcards
	Flashcards – The Mentorship Relationship Flashcards
	Flashcards – Diverse Mentoring Relationships at Various Levels Flashcards
	Flashcards – Setting Goals & Planning Mentorship Flashcards
	Flashcards – Long Distance & Obstacles in Mentoring Flashcards
	Flashcards – Communication in the Mentoring Relationship Flashcards
	Flashcards – Business & Communication Soft Skills Flashcards
	Flashcards – Self-Management, Leadership & Mentoring Skills Flashcards
	Flashcards – Career Satisfaction Flashcards

Go to chapter Studying for Business 209