Business 307

Ch 1. Overview of Organizational Behavior
	Lesson 1 – What is Organizational Behavior? – Definition and History of the Field	Take Quiz
	Lesson 2 – Behavioral Sciences that Impact and Influence Organizational Behavior	Take Quiz
	Lesson 3 – Contingency Theory: Definition and Significance to Organizational Behavior	Take Quiz
	Lesson 4 – External Effects on Organizational Behavior	Take Quiz
	Lesson 5 – Why Organizational Behavior Needs to Be Managed	Take Quiz
	Lesson 6 – Business Case Study: Organizational Behavior at Hyundai	Take Quiz
	Lesson 7 – Business Case Study: Pixar’s Organizational Behavior	Take Quiz

Go to chapter Overview of Organizational Behavior

Practice test: Overview of Organizational Behavior

Ch 2. Leadership in Organizations
	Lesson 1 – Leadership: Leaders & Their Role in Organizations	Take Quiz
	Lesson 2 – Five Dimensions of Trustworthy Leadership	Take Quiz
	Lesson 3 – How Framing Influences Leadership Effectiveness	Take Quiz
	Lesson 4 – Leading as a Function of Management	Take Quiz
	Lesson 5 – Positional Power: Legitimate, Coercive & Reward Power	Take Quiz
	Lesson 6 – Personal Power: Referent and Expert Power	Take Quiz
	Lesson 7 – The Seven Influence Tactics Used in Organizational Behavior	Take Quiz
	Lesson 8 – What Is Management by Objective? – Defining the MBO Process	Take Quiz
	Lesson 9 – Leadership in the McDonald’s Organization	Take Quiz

Go to chapter Leadership in Organizations

Practice test: Leadership in Organizations

Ch 3. Management Process & Strategy
	Lesson 1 – The Strategic Management Process	Take Quiz
	Lesson 2 – Four Functions of Management: Planning, Organizing, Leading & Controlling	Take Quiz
	Lesson 3 – Types of Planning: Strategic, Tactical, Operational & Contingency Planning	Take Quiz
	Lesson 4 – Setting Business Department Goals	Take Quiz
	Lesson 5 – Productivity, Quality, Profitability and the Role of Managers	Take Quiz
	Lesson 6 – Operations Management: Focusing on Production Efficiency & Customer Satisfaction	Take Quiz
	Lesson 7 – Reviewing Goal Achievement: Comparing Results to Set Goals	Take Quiz
	Lesson 8 – Business Case Study: Apple’s Management Style	Take Quiz
	Lesson 9 – Business Case Study: Management at Coca-Cola	Take Quiz

Go to chapter Management Process & Strategy

Practice test: Management Process & Strategy

Ch 4. Diversity & Social Issues in Leadership
	Lesson 1 – Managing a Diverse Workforce in Contemporary Organizations	Take Quiz
	Lesson 2 – Cultural Diversity in the Workplace: Definition, Trends & Examples	Take Quiz
	Lesson 3 – Gender Diversity in the Workplace: Definition, Trends & Examples	Take Quiz
	Lesson 4 – Age Diversity in the Workplace: Definition, Trends & Examples	Take Quiz
	Lesson 5 – Sexual Orientation Diversity in the Workplace	Take Quiz
	Lesson 6 – Ability and Disability Diversity in the Workplace: Definition, Trends & Examples	Take Quiz
	Lesson 7 – Benefits of Diversity Training in Globalized Business	Take Quiz
	Lesson 8 – Business Case Study: Diversity at Hewlett-Packard	Take Quiz
	Lesson 9 – Business Case Study: Diversity in Cox Media Group	Take Quiz

Go to chapter Diversity & Social Issues in Leadership

Practice test: Diversity & Social Issues in Leadership

Ch 5. Personality in Organizations
	Lesson 1 – Influences on Individual Behavior in the Workplace	Take Quiz
	Lesson 2 – The Big Five Personality Traits & Workplace Behavior	Take Quiz
	Lesson 3 – Personality-Job Fit Theory: Using Traits to Predict Workplace Behavior	Take Quiz
	Lesson 4 – Myers-Briggs Type Indicator (MBTI) Personality Framework: Strengths & Weaknesses	Take Quiz
	Lesson 5 – Machiavellianism in Organizations: Justifying the Means by the Ends	Take Quiz
	Lesson 6 – Narcissism in Organizations: Definition, Characteristics & Effects on the Workplace	Take Quiz
	Lesson 7 – Risk Takers in Business: Description & Effects on Organizational Behavior	Take Quiz
	Lesson 8 – Type A and Type B Personalities in Organizations: Definition & Characteristics	Take Quiz

Go to chapter Personality in Organizations

Practice test: Personality in Organizations

Ch 6. Attitudes & Values in Organizations
	Lesson 1 – Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components	Take Quiz
	Lesson 2 – Major Job Attitudes: Satisfaction, Commitment, Engagement & More	Take Quiz
	Lesson 3 – What is Job Satisfaction: Definition, Causes and Factors	Take Quiz
	Lesson 4 – Job Dissatisfaction: Causes, Reasons and Employee Responses	Take Quiz
	Lesson 5 – Deviant Workplace Behavior: Negative Effects on an Organization	Take Quiz
	Lesson 6 – Organizational Citizenship Behavior in the Workplace: Definition and Examples	Take Quiz
	Lesson 7 – Organizational Identification: Definition and Relevance to Organizational Behavior	Take Quiz

Go to chapter Attitudes & Values in Organizations

Practice test: Attitudes & Values in Organizations

Ch 7. Perception & Attribution in Organizations
	Lesson 1 – Factors that Influence Perception in the Workplace	Take Quiz
	Lesson 2 – Impression Management in Organizations: Definition, Techniques & Examples	Take Quiz
	Lesson 3 – The Theory of Attribution In Organizational Behavior: Definition and Three Determinants	Take Quiz
	Lesson 4 – Attributional Bias in the Workplace: Self-Serving Bias and Fundamental Attribution Error	Take Quiz
	Lesson 5 – Cultural Perceptions of Time in Organizations: Monochronic and Polychronic Time	Take Quiz
	Lesson 6 – Cultural Perceptions of Power in Organizations: Low and High Power Distance	Take Quiz
	Lesson 7 – Cultural Perceptions of Communication in Organizations: Low Context and High Context	Take Quiz

Go to chapter Perception & Attribution in Organizations

Practice test: Perception & Attribution in Organizations

Ch 8. Employee Morale & Motivation
	Lesson 1 – Motivating Employees in the Workplace: Methods & Importance	Take Quiz
	Lesson 2 – Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards	Take Quiz
	Lesson 3 – How to Empower Employees & Improve Employee Performance	Take Quiz
	Lesson 4 – Employee Involvement Programs: Impacts to Organizational Behavior	Take Quiz
	Lesson 5 – Business Case Study: Motivation & Organizational Behavior at Marriott	Take Quiz

Go to chapter Employee Morale & Motivation

Practice test: Employee Morale & Motivation

Ch 9. Motivation Theory
	Lesson 1 – The Hawthorne Effect: The Study of Employee Productivity	Take Quiz
	Lesson 2 – The Needs Theory: Motivating Employees with Maslow’s Hierarchy of Needs	Take Quiz
	Lesson 3 – Theory X & Theory Y: Two Types of Managers	Take Quiz
	Lesson 4 – Motivation Theory: Needs-Based & Behavior-Based	Take Quiz
	Lesson 5 – Herzberg’s Two-Factor Theory: Hygiene Factors & Motivation	Take Quiz
	Lesson 6 – Alderfer’s ERG Theory & Employee Motivation in the Workplace	Take Quiz
	Lesson 7 – Acquired Needs Theory: Need for Achievement, Power & Affiliation	Take Quiz
	Lesson 8 – Equity Theory of Motivation in Management: Definition & Examples	Take Quiz
	Lesson 9 – Vroom’s Expectancy Theory of Employee Motivation	Take Quiz
	Lesson 10 – Thorndike’s Reinforcement Theory: Using Consequences to Motivate Employees	Take Quiz
	Lesson 11 – Locke’s Goal-Setting Theory: Using Goals to Advance Motivation	Take Quiz
	Lesson 12 – Self-determination & Cognitive Evaluation Theories: Employee Motivation	Take Quiz

Go to chapter Motivation Theory

Practice test: Motivation Theory

Ch 10. Types of Workplace Communication
	Lesson 1 – The Strategic Communication Imperative in Organizations	Take Quiz
	Lesson 2 – Cross-Cultural Communication: Definition, Strategies & Examples	Take Quiz
	Lesson 3 – Workplace Communication: Importance, Strategies & Examples	Take Quiz
	Lesson 4 – Barriers to Effective Communication: Definition & Examples	Take Quiz
	Lesson 5 – Business Case Study: Organizational Communication at FedEx	Take Quiz
	Lesson 6 – Business Case Study: Communication at Dell	Take Quiz
	Lesson 7 – Required Assignments Reminder

Go to chapter Types of Workplace Communication

Practice test: Types of Workplace Communication

Ch 11. Work Teams & Group Behavior
	Lesson 1 – Groups in Organizations: Formation & Types	Take Quiz
	Lesson 2 – Qualities of Group Members: Knowledge, Skills & Abilities	Take Quiz
	Lesson 3 – Roles of Group Members: Perceptions, Expectations & Conflict	Take Quiz
	Lesson 4 – Influences on Group Behavior in the Workplace	Take Quiz
	Lesson 5 – How Size Affects Group Performance	Take Quiz
	Lesson 6 – Types of Work Teams: Functional, Cross-Functional & Self-Directed	Take Quiz
	Lesson 7 – Characteristics of Effective Teams: Examples and Qualities	Take Quiz
	Lesson 8 – Applications & Issues in Designing Work Teams	Take Quiz
	Lesson 9 – Setting Team Goals & Objectives	Take Quiz
	Lesson 10 – Aligning Individual Strengths With Team Goals	Take Quiz
	Lesson 11 – Aligning Team & Company Goals	Take Quiz
	Lesson 12 – Team Conflict and the Work Process	Take Quiz

Go to chapter Work Teams & Group Behavior

Practice test: Work Teams & Group Behavior

Ch 12. Team Decision Making
	Lesson 1 – Group vs. Individual Decision Making: When to Use Each	Take Quiz
	Lesson 2 – Techniques for Group Decision-Making in Business	Take Quiz
	Lesson 3 – Cultural and Ethical Considerations in Group Decision Making	Take Quiz
	Lesson 4 – Groupthink: Definition & Examples	Take Quiz
	Lesson 5 – Problem Solving in High-Performing Teams	Take Quiz
	Lesson 6 – The Common Sense Approach to Team Problem Solving	Take Quiz
	Lesson 7 – Group Polarization in Group Decision Making	Take Quiz

Go to chapter Team Decision Making

Practice test: Team Decision Making

Ch 13. Conflict in Organizations
	Lesson 1 – Defining Workplace Conflict: Types and Perspectives	Take Quiz
	Lesson 2 – Sources of Conflict in the Workplace: Task, Relationship, and Process Conflict	Take Quiz
	Lesson 3 – Functional vs. Dysfunctional Conflict in Organizations: Differences and Mediation	Take Quiz
	Lesson 4 – Conflict Resolution: Managing Conflict in Organizations	Take Quiz
	Lesson 5 – Mediation & Arbitration: Third-Party Interventions in Organizations	Take Quiz
	Lesson 6 – What is Negotiation? – The Five Steps of the Negotiation Process	Take Quiz

Go to chapter Conflict in Organizations

Practice test: Conflict in Organizations

Ch 14. Organizational Structure & Design
	Lesson 1 – Organizational Design: Theory, Principles & Definition	Take Quiz
	Lesson 2 – Organizational Design and Structure	Take Quiz
	Lesson 3 – Strategy and Organizational Structure	Take Quiz
	Lesson 4 – Mechanistic & Organic Organizational Business Structures	Take Quiz
	Lesson 5 – Types of Traditional Organizational Designs: Simple, Functional & Divisional Designs	Take Quiz
	Lesson 6 – Types of Contemporary Organizational Designs: Matrix, Team & Network Designs	Take Quiz
	Lesson 7 – The Boundaryless Organization: Structure and Advantages	Take Quiz
	Lesson 8 – Characteristics of Informal Organizations: The Grapevine & Informal Groups	Take Quiz
	Lesson 9 – Organizational Size: Impacts on Structure and Design of an Organization	Take Quiz
	Lesson 10 – Lean Organizational Structure	Take Quiz
	Lesson 11 – E-Business Enhanced and E-Business Enabled Organizations	Take Quiz
	Lesson 12 – Behavioral Implications of Different Organizational Designs	Take Quiz
	Lesson 13 – Business Case Study: Toyota’s Organizational Structure	Take Quiz
	Lesson 14 – Business Case Study: Lego’s Organizational Structure	Take Quiz

Go to chapter Organizational Structure & Design

Practice test: Organizational Structure & Design

Ch 15. Job Design in Organizations
	Lesson 1 – Job Design: Definition and Purpose	Take Quiz
	Lesson 2 – Behavioral Approaches to Job Design	Take Quiz
	Lesson 3 – An Interdisciplinary Approach to Job Design	Take Quiz
	Lesson 4 – Empowerment and Job Design	Take Quiz
	Lesson 5 – Hackman & Oldham’s Job Characteristics Model	Take Quiz
	Lesson 6 – Types of Job Redesign: Job Enrichment, Enlargement & Rotation	Take Quiz
	Lesson 7 – Contemporary Issues in Job Design	Take Quiz
	Lesson 8 – Business Case Study: Build-A-Bear’s Mentoring Program	Take Quiz

Go to chapter Job Design in Organizations

Practice test: Job Design in Organizations

Ch 16. Organizational & Company Culture
	Lesson 1 – What is Organizational Culture? – Definition & Characteristics	Take Quiz
	Lesson 2 – Organizational Subculture: Definition & Examples	Take Quiz
	Lesson 3 – Strong vs. Weak Organizational Cultures: Examples & Differences	Take Quiz
	Lesson 4 – Creating and Sustaining Organizational Culture	Take Quiz
	Lesson 5 – Employee Socialization: Maintaining a Company Culture	Take Quiz
	Lesson 6 – Dysfunction in Organizational Culture: Institutionalization & Barriers	Take Quiz
	Lesson 7 – Ethical Culture and Positive Culture in Organizations	Take Quiz
	Lesson 8 – Workplace Spirituality and Organizational Culture	Take Quiz
	Lesson 9 – Business Case Study: Unilever Corporate Culture & Values	Take Quiz
	Lesson 10 – Business Case Study: Nordstrom’s Culture of Customer Service	Take Quiz

Go to chapter Organizational & Company Culture

Practice test: Organizational & Company Culture

Ch 17. Business Ethics & Issues
	Lesson 1 – Business Ethics in Contemporary Businesses	Take Quiz
	Lesson 2 – Organizational Ethical Climate: Definition, Issues & Improvement	Take Quiz
	Lesson 3 – Social Responsibility in Organizations	Take Quiz
	Lesson 4 – Organizational Justice: Definition and Relevance to Organizational Behavior	Take Quiz
	Lesson 5 – How Organizations Promote Work-Life Balance: Definition and Common Practices	Take Quiz
	Lesson 6 – Case Study: Business Ethics at Starbucks	Take Quiz

Go to chapter Business Ethics & Issues

Practice test: Business Ethics & Issues

Ch 18. Change in Organizations
	Lesson 1 – Factors that Cause Change in Organizations: Planned and Unplanned	Take Quiz
	Lesson 2 – Overcoming Barriers to Change in Organizations	Take Quiz
	Lesson 3 – Lewin’s 3-Stage Model of Change: Unfreezing, Changing & Refreezing	Take Quiz
	Lesson 4 – Kotter’s 8-Step Change Model of Management	Take Quiz
	Lesson 5 – Applying Kotter’s 8-Step Change Model	Take Quiz
	Lesson 6 – Organizational Culture and Change	Take Quiz
	Lesson 7 – Employee Behavior & Attitudes During Organizational Change	Take Quiz
	Lesson 8 – Managerial Challenges Caused by Organizational Change	Take Quiz
	Lesson 9 – Case Study: Organizational Change at General Motors	Take Quiz
	Lesson 10 – Business Case Study: Organizational Change at Cisco IT	Take Quiz

Go to chapter Change in Organizations

Practice test: Change in Organizations

Ch 19. Globalization & Organizational Behavior
	Lesson 1 – Globalization and Organizational Behavior	Take Quiz
	Lesson 2 – Globalization and Organizational Structure	Take Quiz
	Lesson 3 – Globalization and Organizational Culture	Take Quiz
	Lesson 4 – How Teams Differ in a Global Setting	Take Quiz

Go to chapter Globalization & Organizational Behavior

Practice test: Globalization & Organizational Behavior

Ch 20. Required Assignments for Business 307		Best Score
	Lesson 1 – Leadership & Organizational Behavior: Assignment 1 – Organizational Change
	Lesson 2 – Leadership & Organizational Behavior: Assignment 2 – Motivational Theory

Go to chapter Required Assignments for Business 307

Ch 21. Studying for Business 307		Best Score
	Flashcards – Behavior in Organizations Flashcards
	Flashcards – Organizational Leadership Flashcards
	Flashcards – Management Process & Strategy Flashcards
	Flashcards – Diversity & Social Issues in Leadership Flashcards
	Flashcards – Personality in Organizations Flashcards
	Flashcards – Organizational Attitudes & Values Flashcards
	Flashcards – Organizational Perceptions & Attributions Flashcards
	Flashcards – Employee Morale & Motivation Flashcards
	Flashcards – Teams & Communication in Organizations Flashcards
	Flashcards – Change & Conflict in Organizations Flashcards
	Flashcards – Organizational Culture, Structure & Design Flashcards
	Flashcards – Business Ethics & Issues Flashcards

Go to chapter Studying for Business 307