Hospitality 309

Ch 1. Intro to Food & Beverage Operations
	Lesson 1 – Food Service Industry: Definition & History	Take Quiz
	Lesson 2 – Commercial & Noncommercial Food Service Operations	Take Quiz
	Lesson 3 – Food & Beverage Operations Management: Levels & Roles	Take Quiz
	Lesson 4 – Food & Beverage Operations Management: Process & Example	Take Quiz
	Lesson 5 – Production & Service Roles in the Food Industry	Take Quiz
	Lesson 6 – Restaurant Organizational Structure	Take Quiz
	Lesson 7 – Restaurant Organizational Chart: Template & Sample

Go to chapter Intro to Food & Beverage Operations

Practice test: Intro to Food & Beverage Operations

Ch 2. Feasibility Planning for the Restaurant Industry
	Lesson 1 – Starting a Restaurant: Cost & Tips	Take Quiz
	Lesson 2 – Feasibility Plans for Small Businesses	Take Quiz
	Lesson 3 – How to Write Feasibility Reports: Purpose, Structure & Content	Take Quiz
	Lesson 4 – Location Analysis for the Restaurant Industry	Take Quiz

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Practice test: Feasibility Planning for the Restaurant Industry

Ch 3. Marketing Fundamentals for Restaurants
	Lesson 1 – Marketing Research: Definition, Purpose and Role in Marketing Strategy	Take Quiz
	Lesson 2 – Market Segmentation: Geographic, Demographic, Psychographic & More	Take Quiz
	Lesson 3 – Food Service Case Study: Darden Restaurants Market Segmentation	Take Quiz
	Lesson 4 – Guest Services-Focused Marketing	Take Quiz
	Lesson 5 – Restaurant Marketing Plans: Structure & Example	Take Quiz
	Lesson 6 – Restaurant Marketing: Ideas & Strategies	Take Quiz
	Lesson 7 – Restaurant Marketing: Tips & Trends	Take Quiz
	Lesson 8 – Social Media Marketing for Restaurants	Take Quiz
	Lesson 9 – Mobile Marketing for Restaurants	Take Quiz
	Lesson 10 – Email Marketing for Restaurants	Take Quiz

Go to chapter Marketing Fundamentals for Restaurants

Practice test: Marketing Fundamentals for Restaurants

Ch 4. Menu Planning Basics
	Lesson 1 – What is Menu Planning? – Basics & Importance	Take Quiz
	Lesson 2 – Types of Menu Planning	Take Quiz
	Lesson 3 – Menu Planning: Nutrition & Dietary Considerations	Take Quiz
	Lesson 4 – How to Design a Menu	Take Quiz
	Lesson 5 – The Impact of Menus on Operations & Marketing	Take Quiz
	Lesson 6 – Standard Recipes: Development & Purpose	Take Quiz

Go to chapter Menu Planning Basics

Practice test: Menu Planning Basics

Ch 5. Food & Beverage Costs & Purchasing
	Lesson 1 – Standard Food & Beverage Costs: Types & Importance	Take Quiz
	Lesson 2 – Food Cost Percentage: Definition & Calculation	Take Quiz
	Lesson 3 – How to Calculate Food Cost for a Recipe	Take Quiz
	Lesson 4 – Cost of Goods Sold (COGS): Calculation & Example	Take Quiz
	Lesson 5 – Cost of Goods Sold (COGS) vs. Expense	Take Quiz
	Lesson 6 – Restaurant Food Purchasing Process	Take Quiz
	Lesson 7 – Food & Beverage Purchases: Formula & Considerations	Take Quiz
	Lesson 8 – Restaurant Food Receiving Process	Take Quiz

Go to chapter Food & Beverage Costs & Purchasing

Practice test: Food & Beverage Costs & Purchasing

Ch 6. Food & Beverage Pricing Methods
	Lesson 1 – Subjective vs. Objective Food Pricing Methods	Take Quiz
	Lesson 2 – Food Pricing: Reasonable Price Method	Take Quiz
	Lesson 3 – Food Pricing: Highest Price Method	Take Quiz
	Lesson 4 – Food Pricing: Loss Leader Price Method	Take Quiz
	Lesson 5 – Food Pricing: Intuitive Price Method	Take Quiz
	Lesson 6 – Food Pricing: Simple Markup Price Method	Take Quiz
	Lesson 7 – Food Pricing: Contribution Margin Price Method	Take Quiz
	Lesson 8 – Food Pricing: Ratio Price Method	Take Quiz
	Lesson 9 – Food Pricing: Simple & Specific Prime Cost Methods	Take Quiz

Go to chapter Food & Beverage Pricing Methods

Practice test: Food & Beverage Pricing Methods

Ch 7. Food & Beverage Storage
	Lesson 1 – Food & Beverage Storage Options: Dry, Refrigerated & Frozen	Take Quiz
	Lesson 2 – What is Perishable Food? – Definition & Examples	Take Quiz
	Lesson 3 – What is Non-Perishable Food? – Definition & Examples	Take Quiz
	Lesson 4 – Semi-Perishable Food: Examples & Definition	Take Quiz
	Lesson 5 – How to Prepare Food for Long-Term Storage	Take Quiz

Go to chapter Food & Beverage Storage

Practice test: Food & Beverage Storage

Ch 8. Inventory Control for Food & Beverage Services
	Lesson 1 – What is a Yield Test?	Take Quiz
	Lesson 2 – Inventory Control: Definition & Best Practices	Take Quiz
	Lesson 3 – Inventory Control Systems: Manual & Automated	Take Quiz
	Lesson 4 – Advantages of Inventory Control Systems	Take Quiz
	Lesson 5 – Inventory Control Techniques	Take Quiz
	Lesson 6 – Inventory Control: Policies & Procedures	Take Quiz
	Lesson 7 – Food & Beverage Inventory Control	Take Quiz
	Lesson 8 – Required Assignments Reminder

Go to chapter Inventory Control for Food & Beverage Services

Practice test: Inventory Control for Food & Beverage Services

Ch 9. Restaurant Food Production
	Lesson 1 – Food Production: Methods & Planning	Take Quiz
	Lesson 2 – Challenges in Food Production	Take Quiz
	Lesson 3 – USDA Restaurant Rules & Regulations	Take Quiz
	Lesson 4 – Restaurant Food Selection Considerations	Take Quiz

Go to chapter Restaurant Food Production

Practice test: Restaurant Food Production

Ch 10. Food Preparation Basics
	Lesson 1 – What is Food Preparation? – Definition & Types	Take Quiz
	Lesson 2 – What is Prepared Food?	Take Quiz
	Lesson 3 – Food Preparation Terms	Take Quiz
	Lesson 4 – Basic Food Preparation Skills	Take Quiz
	Lesson 5 – Types of Food Preparation Equipment	Take Quiz
	Lesson 6 – Halal Food Preparation	Take Quiz
	Lesson 7 – Kosher Food: Preparation & Guidelines	Take Quiz

Go to chapter Food Preparation Basics

Practice test: Food Preparation Basics

Ch 11. Food Preparation Safety
	Lesson 1 – What Is a Foodborne Illness? – Definition and Common Types	Take Quiz
	Lesson 2 – Food Preparation Regulations	Take Quiz
	Lesson 3 – Food Preparation: Hygiene & Safety	Take Quiz
	Lesson 4 – Using Gloves in Food Preparation	Take Quiz
	Lesson 5 – Food Service Accidents: Causes & Prevention	Take Quiz
	Lesson 6 – Food Service Case Study: Chipotle’s Food Traceability Program	Take Quiz

Go to chapter Food Preparation Safety

Practice test: Food Preparation Safety

Ch 12. Types of Restaurant Service
	Lesson 1 – What is a Full Service Restaurant?	Take Quiz
	Lesson 2 – What is a Quick Service Restaurant?	Take Quiz
	Lesson 3 – Self Service Restaurant: Definition & Equipment	Take Quiz
	Lesson 4 – What is a Limited Service Restaurant?	Take Quiz
	Lesson 5 – Table Service Dining Plans	Take Quiz
	Lesson 6 – Fine Dining Service: Procedures, Steps & Plan	Take Quiz
	Lesson 7 – Dining Services: Casual vs Fine	Take Quiz
	Lesson 8 – Banquet Service: Standards, Types & Definition	Take Quiz
	Lesson 9 – Food Service Case Study: Domino’s Pizza Turnaround	Take Quiz

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Practice test: Types of Restaurant Service

Ch 13. Restaurant Service Overview
	Lesson 1 – Sequence of Service in Restaurants	Take Quiz
	Lesson 2 – Restaurant Customer Service: Standards & Examples	Take Quiz
	Lesson 3 – Working in Restaurant Customer Service: Tips & Training	Take Quiz
	Lesson 4 – Restaurant Service: Standards, Etiquette & Training	Take Quiz
	Lesson 5 – Restaurant Service: Styles & Types	Take Quiz

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Practice test: Restaurant Service Overview

Ch 14. Serving Alcoholic Beverages
	Lesson 1 – How To Serve Alcohol Responsibly	Take Quiz
	Lesson 2 – Bartending Basics: Supplies & Tools	Take Quiz
	Lesson 3 – Bartending Basics: Tips & Terminology	Take Quiz

Go to chapter Serving Alcoholic Beverages

Practice test: Serving Alcoholic Beverages

Ch 15. Restaurant Design & Equipment Selection
	Lesson 1 – Restaurant Kitchen Design: Requirements & Considerations	Take Quiz
	Lesson 2 – Restaurant Dining Room Design: Factors & Considerations	Take Quiz
	Lesson 3 – Restaurant Food Storage Design: Requirements & Considerations	Take Quiz
	Lesson 4 – Restaurant Layout Planning: Requirements & Steps	Take Quiz

Go to chapter Restaurant Design & Equipment Selection

Practice test: Restaurant Design & Equipment Selection

Ch 16. Financial Management for Food Service
	Lesson 1 – Restaurant Investment Structure	Take Quiz
	Lesson 2 – Restaurant Operating Expenses: Types & Examples	Take Quiz
	Lesson 3 – Restaurant Labor Costs: Types & Calculations	Take Quiz
	Lesson 4 – Financial Management Software for Restaurants	Take Quiz
	Lesson 5 – Restaurant Business Plan Template
	Lesson 6 – Restaurant Income Statement: Example & Template
	Lesson 7 – Restaurant Budget Template
	Lesson 8 – Restaurant Daily Sales Report Template
	Lesson 9 – Restaurant Financial Statement: Sample & Analysis	Take Quiz
	Lesson 10 – Restaurant Financial Statement Template

Go to chapter Financial Management for Food Service

Practice test: Financial Management for Food Service

Ch 17. Food & Beverage Industry Trends
	Lesson 1 – Food Service Industry: Trends & Analysis	Take Quiz
	Lesson 2 – Quick Service Restaurant Industry: Trends & Analysis	Take Quiz
	Lesson 3 – Limited Service Restaurant Industry: Analysis & Trends	Take Quiz
	Lesson 4 – Trends in Restaurant Delivery Services	Take Quiz
	Lesson 5 – Banquet Catering: Management & Trends	Take Quiz

Go to chapter Food & Beverage Industry Trends

Practice test: Food & Beverage Industry Trends

Ch 18. Required Assignments for Hospitality 309
	Lesson 1 – Food & Beverage Service & Operations: Assignment 1 – Presentation
	Lesson 2 – Food & Beverage Service & Operations: Assignment 2 – Research Paper

Go to chapter Required Assignments for Hospitality 309